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FAQ

Carpet Care & Maintenance

Regular vacuuming, immediate stain removal and the use of entry mats will help with a good carpet care plan.

  • Place walk-off mats wherever there are entrances to your home from high-soil areas like backyards, garages and so on.
  • A good vacuum cleaner can be your carpet’s best friend. Buy a quality vacuum and use it regularly.  Thorough vacuuming removes loose dirt and dust from the fibers. Over time these particles dull your carpet’s appearance; frequent vacuuming maintains the beauty of your floor covering and extends its life. High traffic areas may need more vacuuming more often. Use a machine with a good beater bar and maximum suction.
  • If your vacuum uses bags, be sure to change them frequently for maximum cleaning efficiency.
  • Remember that carpet cushion plays an important role in preserving the look and feel of your carpet. Investing in a good carpet cushion prevents your carpet from matting and crushing underfoot, as well as offering its own level of soil and stain protection. A good carpet cushion also provides ventilation between the carpet and the floor, making vacuuming easier, and more efficient.
  • Looped carpets can snag, especially at a seam or a carpet transition. Don’t vacuum over loose yarn or try to pull out the snag. Treat it as you would a loose thread on an expensive blouse. Carefully snip the yarn flush with the carpet and without catching any surrounding loops. 
  • Get the drop on spills.  Treat them as soon as possible. The longer you wait the more the stain will soak into the fibers. Immediately blot up as much of the liquid or debris as possible with a dry cloth or paper towel. Don’t rub or scrub the area with a rag, this damages the fibers and may create a permanent scar.  Use warm, not hot, water to rinse the stained area completely. Hot water can set the stain and make it difficult if not impossible to remove. Press clean cloths deeply into the carpet to take up moisture until the stain no longer appears on the cloth. If a stain remover is needed, blot up excess moisture before applying, work gently and do not over apply the stain remover.  Next, thoroughly rinse the area with warm water, and then absorb the excess dampness with a clean cloth. After your carpet has dried, vacuum to restore its texture and appearance.
  • Call the pros; unfortunately, time and traffic will take its toll on your carpet. To protect your investment, cleaning by a reputable, professional cleaner is suggested approximately once a year. Call on their knowledge, equipment and experience to do a more thorough job of removing stubborn stains and embedded soil. But only use the pros when necessary as too much commercial cleaning can cause your carpet to lose its built-in protection and damage it.

 

 

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